Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
Return & Refund Policy
Updated at 2023-01-01
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to www.printcompare.uk, that is responsible for your information under this Return & Refund Policy.
-Customer: refers to the company, organization or person that signs up to use the www.printcompare.uk Service to manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit www.printcompare.uk and use the services.
-Service: refers to the service provided by www.printcompare.uk as described in the relative terms (if available) and on this platform.
-Website: www.printcompare.uk."’s" site, which can be accessed via this URL: www.printcompare.uk
-You: a person or entity that is registered with www.printcompare.uk to use the Services.
Return & Refund Policy
Thanks for shopping at www.printcompare.uk. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at www.printcompare.uk. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at www.printcompare.uk, you agree to the terms set forth below along with Policy.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you will not be able to issue a refund for your item.
Refunds
We at Horizon Marketplace LTD pride ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. This is done so that you will re-use our web-service and benefit from ordering in the future.
Sadly, there are times when the product(s) you choose are not in stock, or may face some issues with inventory and quality checks. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
Thorough quality checks are carried out before processing the ordered item. Utmost care is done while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that www.printcompare.uk is not liable for damages that are caused to the items during transit or transportation.
We follow certain policies to ensure transparency, efficiency and quality customer care:
-We DO NOT allow returns on sold products - online or in retail outlets.
-We DO NOT accept returned goods, as we believe that customers should get the best quality products.
-Refunds are NOT given for any purchases made - be they online or in retail store.
-We DO NOT encourage exchanges of our products.
-We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.
For International Orders:
-We DO NOT support Exchanges or Returns.
-If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
-Orders already in shipping cannot be returned, canceled or refunded.
-If you face any issues, please contact our Support Team immediately.
Your Consent
By using our website/app, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.
-Via Email: info@printcompare.uk
-Via this Link: https://printcompare.uk/contact-us